Step-by-Step Help for Accessing Your Healthcare Marketplace Account

If you need help logging into your Healthcare Marketplace account, retrieving your Form 1095-A, or understanding your health insurance information for tax filing purposes, this guide will walk you through the process step-by-step.

The Health Insurance Marketplace allows individuals and families to:

Apply for health insurance coverage
Update household and income information
Access tax documents such as Form 1095-A
Review premium tax credit information
Enroll in or renew healthcare plans

You can access the Marketplace through:

HealthCare.gov

How to Create or Access Your Marketplace Account

Existing Users

If you already have a Marketplace account:

Visit the Marketplace login page
Enter your username and password
Complete identity verification if requested
Access your dashboard and application details

New Users

If you do not yet have an account:

Click “Create Account”
Enter your email address
Create a secure password
Verify your email
Set up security questions
Complete your profile information

You may need:

Social Security Number
Driver’s license or state ID
Household income information
Address information

How to Retrieve Form 1095-A for Tax Filing

Form 1095-A is required when filing taxes if you received health insurance through the Marketplace.

To download your 1095-A:

Log in to your Marketplace account
Select your application year
Navigate to “Tax Forms”
Download your Form 1095-A PDF

Documents You May Need

Before accessing your Marketplace account, have the following ready:

Email address
Password or login credentials
Social Security Number
Identification documents
Income information
Previous tax return
Healthcare coverage information

Common Marketplace Login Issues

Forgot Password

Use the password recovery tool to reset your account password.

Forgot Username

Use the username recovery option linked on the login page.

Identity Verification Problems

You may need to upload:

State-issued ID
Driver’s license
Immigration documentation (if applicable)

Need Assistance Accessing Your Healthcare Marketplace Account?

Our team can help guide you through:

Marketplace login assistance
Retrieving Form 1095-A
Understanding healthcare tax documents
Preparing for tax filing